Terms of service.

1. Services Provided

The Drivers FL offers private ground transportation in and around Orlando, Florida, including transfers to/from airports, resorts, cruise ports, and excursion destinations. All rides are pre-arranged and subject to driver availability.

2. Bookings & Payment

  • All reservations must be confirmed through our website or approved partner agents.

  • Full payment or a deposit may be required to confirm your booking.

  • We accept major credit/debit cards.

3. Cancellations & Refunds

Please refer to our Cancellation Policy for full details. In general:

  • Cancellations made at least 10 days in advance may qualify for a full or partial refund.

  • No-shows or late cancellations may be non-refundable.

4. Delays & Waiting Time

  • We monitor flights and adjust for delays when possible. Additional charge may apply if your delay leads into an after-hours time slot.

  • Complimentary wait time is included (typically 30–60 minutes for airport pickups).

  • Extended wait times may incur additional charges. We are great at adjusting without problems, but prompt communication is essential.

5. Child Seats & Luggage

  • We offer child seats upon request, subject to availability.

  • Please ensure you’ve selected the correct vehicle for your group’s size, stroller(s), and luggage.

  • The Drivers FL is not responsible for lost or damaged personal items.

6. Conduct & Safety

  • Seatbelts are required by law and must be worn at all times.

  • No smoking, vaping, eating or open alcohol is permitted in our vehicles.

  • We reserve the right to refuse service to any passenger who is disruptive, intoxicated, or poses a safety risk.

7. Scheduling Limits

To ensure quality and safety, we limit the number of daily trips per driver. Same-day bookings are not guaranteed. We recommend booking as early as possible, especially during peak travel seasons and trip to Port Canaveral.

8. Liability

We are not liable for delays caused by traffic, weather, road closures, or events beyond our control.

All contracted drivers are independently responsible for the vehicles they operate, and for ensuring that their insurance, inspections, and credentials remain current and valid. We are fully licensed, insured, and compliant with all local regulations.

9. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of those terms.

If you have questions or concerns, please contact us at:

Sean@thedriversfl.com

+1 (407) 508-9885